The Tower

The tower renovation moved through three floors in a single winter low-occupancy window — 42 rooms, same finish standard, no disruption to hotel operations. Every room received a full bathroom renovation. Fifteen premium kitchen suites were fitted with appliances, quartz countertops, and full-height quartz backsplashes. Lighting, drywall, painting, and wallpaper were coordinated across all 42 rooms — consistent from floor to ceiling, floor to floor. Delivering that standard at volume, without variation, is a discipline in itself.

The Lobby

The lobby was reimagined while the hotel stayed open. A custom front desk with plaster countertop finish and integrated planter boxes anchors the space. A new coffee bar — built from scratch with a waterfall quartz countertop and full-height quartz backsplash — sits alongside an expanded guest lounge with suspended cabinetry and floating shelves. A tongue and groove wood ceiling brings the whole room together. Beneath it all: a full electrical overhaul supporting new lighting, a redesigned food and retail area, and all the infrastructure the new coffee bar required.

Challenges & Context

The constraint was the same across both scopes: the hotel doesn’t close. Every trade sequence, every material staging decision, every handoff between phases was made around a live front desk and occupied floors. The result looks effortless. The coordination behind it wasn’t.

Two renovations, one property, one working hotel — and it never skipped a beat.