Balcomo Hotel — Tower & Lobby Renovation
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Balcomo Hotel — Tower & Lobby Renovation
A working hotel, fully renovated — without interrupting a single guest.
The Balcomo renovation encompassed two distinct scopes across the same live property: a complete overhaul of all 42 guest rooms in the tower, and a full redesign of the hotel lobby. Both were delivered in sequence without closing the front door.
The Tower
The tower renovation moved through three floors in a single winter low-occupancy window — 42 rooms, same finish standard, no disruption to hotel operations. Every room received a full bathroom renovation. Fifteen premium kitchen suites were fitted with appliances, quartz countertops, and full-height quartz backsplashes. Lighting, drywall, painting, and wallpaper were coordinated across all 42 rooms — consistent from floor to ceiling, floor to floor. Delivering that standard at volume, without variation, is a discipline in itself.
The Lobby
The lobby was reimagined while the hotel stayed open. A custom front desk with plaster countertop finish and integrated planter boxes anchors the space. A new coffee bar — built from scratch with a waterfall quartz countertop and full-height quartz backsplash — sits alongside an expanded guest lounge with suspended cabinetry and floating shelves. A tongue and groove wood ceiling brings the whole room together. Beneath it all: a full electrical overhaul supporting new lighting, a redesigned food and retail area, and all the infrastructure the new coffee bar required.
Challenges & Context
The constraint was the same across both scopes: the hotel doesn't close. Every trade sequence, every material staging decision, every handoff between phases was made around a live front desk and occupied floors. The result looks effortless. The coordination behind it wasn't.
Two renovations, one property, one working hotel — and it never skipped a beat.